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Terms of Use

Last updated: 04 February 2026

These Terms of Use ("Terms") govern your access to and use of the Courtly website, applications, and related services (collectively, the "Service"), operated by Courtly Ltd ("Company", "we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms.

1. Description of the Service

The Service is a subscription-based software platform that enables independent amateur sports tournament organizers to manage registrations, collect entry fees in advance, track payments, and handle tournament-related administrative processes.

The Service is provided as software only. We do not act as a bank, payment institution, escrow service, marketplace, or financial intermediary.

2. Eligibility

You must be at least 18 years old to use the Service.
By using the Service, you represent that you have the legal capacity to enter into these Terms.

3. Accounts and Responsibilities

You are responsible for:

  • maintaining the accuracy of information provided,
  • safeguarding your login credentials,
  • all activities conducted through your account.

You agree not to use the Service for unlawful, fraudulent, or misleading purposes.

4. Payments and Fees

4.1 Subscription Fees

Use of the Service is subject to payment of subscription fees, as described on the pricing page. Subscription fees are charged in advance on a recurring basis via our payment processor, Stripe.

Subscription fees are stated exclusive of VAT or other applicable taxes, which will be added where required by law.

4.2 Participant Payments

Participants may pay tournament entry fees through the Service as part of the organizer's use of the software.

All such payments are processed by third-party payment processors. The Company acts as the merchant of record for payments processed through the Service.

5. Organizer Compensation and Expense Payments

Organizers may submit requests through the Service for:

  • compensation for tournament organization services, and/or
  • reimbursement or payment of documented tournament-related expenses.

All such requests:

  • are subject to review and approval,
  • are processed periodically,
  • require supporting documentation where applicable.

The Company does not provide:

  • instant withdrawals,
  • stored balances,
  • wallets,
  • guaranteed payout timelines.

Payments are made at the Company's discretion based on documented requests and operational processes.

5.1 Identity Verification

The Company may require organizers requesting compensation to provide proof of identity, bank account verification, or other information as needed for fraud prevention and regulatory compliance.

5.2 Tax Responsibility

Organizers receiving compensation or expense payments are responsible for all tax reporting and compliance. Payments may be reportable income in your jurisdiction. Courtly does not provide tax advice.

6. No Escrow or Fiduciary Relationship

Funds collected through the Service are treated as Company revenue until disbursed.
The Company does not hold funds on behalf of users and does not act in a fiduciary capacity.

No trust, escrow, or custodial relationship is created by use of the Service.

7. Refunds and Cancellations

7.1 Tournament Entry Fees

Refund policies for tournament entry fees are determined by the organizer and subject to applicable laws.
The Company may process refunds in limited circumstances but does not guarantee refunds unless required by law.

7.2 Subscription Fees

Subscription fees are non-refundable except as required by law.

You may cancel your subscription at any time through your account settings, which will prevent future billing. Cancellation does not entitle you to a refund of fees already paid for the current billing period.

8. Prohibited Uses

You may not:

  • use the Service to process illegal transactions,
  • misrepresent the purpose of payments,
  • attempt to bypass fees or controls,
  • use the Service as a payment processing service for third parties.

9. Intellectual Property

All content, software, and materials provided through the Service are owned by the Company or its licensors and are protected by applicable intellectual property laws.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available".
We do not warrant that the Service will be uninterrupted or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from use of the Service.

12. Force Majeure

The Company shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to third-party payment processor outages, infrastructure failures, natural disasters, or government actions.

13. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of third-party sites.

14. Termination

We may suspend or terminate access to the Service at any time for violations of these Terms or applicable law.

15. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

16. Contact

For questions regarding these Terms, contact:
[email protected]